Setup help
We can guide you through enabling permissions and getting your device ready to use Musika.
Support
Help when your shop needs it
Get setup guidance, activation help, and practical support for daily selling, stock control, and reporting.
Activation help
Activation is done offline via encrypted .sekiwa files. Choose a plan, then either start the Standard free trial or pay via EcoCash for a paid license before importing the returned file.
Daily use help
Get practical help using Musika for low-stock checks, sales tracking, quick actions, and end-of-day reporting.
Activation guide
Activate Musika in 4 steps
Get your store running in minutes. No internet required during setup.
1
Choose a plan
Pick a plan that fits your store: Starter $10/mo, Standard $15/mo (Then $15/mo), 1Y $250/yr, 2Y $450/yr ($225/yr), 3Y $600/yr ($200/yr), Pro $30/mo, Pro $300 (Save 17% vs monthly). Standard also offers a 7-day free trial.
2
Choose trial or paid activation
For Standard, you can start the 7-day free trial without payment. For paid plans or paid Standard, send the exact amount via EcoCash to 0785 629 957 (T-Kay Tinotenda Mutumbiwenzou) and keep the transaction reference.
3
Request activation file
In the Musika app, tap "Request activation file". This creates a .sekiwa file locked to your device. Share the file via WhatsApp to the operator.
4
Import your license
The operator sends you back a signed .sekiwa file. Tap to open with Musika — the app verifies the signature, checks your device fingerprint, and unlocks your store.
License activation
Store setup
Daily reports
Stock control
Device change help
Talk to the Musika team
If your issue is urgent, go straight to contact.