Help when your shop needs it
Activation, setup and daily use. Open a topic below or talk to us directly.
Get started in 4 steps
1Create your account
Open the Musika app and sign up or sign in. Setting up your account and business needs an internet connection.
2Choose your plan and pay
Pick a plan on the Pricing page or in the app. The app shows how to pay: send the exact amount by EcoCash to the number shown, and keep your transaction reference.
3Tap "I have paid"
After you pay, tap "I have paid" in the app. This sends your payment request to us. We check that the payment arrived and confirm it.
4Get activated
Once we confirm your payment, your plan activates in the app. Renewals work the same way. To use another phone, tap "Add this device" or "Replace a device". If you no longer have the old phone, choose "Device unavailable" and we will help.
More help
Setting up your device
We can guide you through enabling permissions and getting your phone ready to use Musika.
Using Musika every day
Practical help with low-stock checks, sales tracking, quick actions and end-of-day reports.
Changing to a new device
Use "Add this device" or "Replace a device" in the app. If the old phone is lost or broken, choose "Device unavailable" and contact us.
